Privacy Policy
We are committed to protecting your privacy. This Privacy Policy explains how Tune By Ways ("we", "our", "us") collects, uses, stores, and discloses your personal information when you use our AI-powered SaaS software for managing and optimizing ad budgets across multiple marketing channels.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
• Contact Information: Name, email address, phone number.
• Payment Information: Billing address and payment details (processed via secure gateways).
• Login Information: Username and password.
• Usage Data: IP address, browser type, device type, OS, and interaction logs.
• Marketing Data: Campaign performance, budgets, conversions, analytics from integrated channels.
2. How We Use Your Information
We use your personal information to:
• Provide you with access to the platform and its features.
• Process payments and manage your account.
• Optimize ad budgets using AI algorithms.
• Use aggregated data from integrated channels to simulate budget scenarios and generate AI-driven recommendations for better performance.
• Communicate with you about your account and updates.
• Analyze usage to improve our services.
• Comply with legal obligations.
3. Sharing Your Information
We may share your personal information with:
• Service Providers: Hosting, analytics, payment processing.
• Affiliates: Assisting with marketing and sales.
• Integrated Channel Partners: Campaign performance data may be shared to aggregate and optimize marketing efforts.
• Legal Authorities: Where required by applicable law or to protect our rights.
We do not sell or rent your personal information to third parties for marketing purposes.
4. International Data Transfers
Your personal data may be stored and processed in countries outside the Kingdom of Saudi Arabia, depending on the location of our servers and service providers. We ensure that any such transfer is carried out in compliance with applicable data protection laws and that adequate safeguards are in place to protect your personal data, including contractual protections and technical security measures where required.
5. Data Security
We take reasonable technical and organizational security measures that we deem appropriate in order to protect your stored data against manipulation, loss, or unauthorized third-party access. Our security measures are continually adapted to technological developments.
We also take internal data privacy very seriously. Our employees and the service providers that we retain are required to maintain secrecy and to comply with applicable data protection legislation. In addition, they are granted access to personal data only insofar as this is necessary for them to carry out their respective tasks or mandate.
Finally, we take all the steps reasonably necessary to ensure that no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your personal data.
The security of your personal data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only as long as necessary for the purposes stated or as required by law.
7. Your Rights
Under the Saudi PDPL, you have the right to:
• Right to be Informed: Know what personal data we collect and why.
• Right of Access: Access your personal data we hold.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of personal data if no legal reason exists to keep it.
• Right to Object to Processing: Object to processing for reasons related to your personal situation.
To exercise these rights, contact us at: info@ways-sa.com
8. Cookies
We use cookies to improve site functionality, analyze usage, and personalize content.
9. Changes to This Policy
We may update this Policy from time to time. Significant changes will be communicated by email or website notice.
10. Governing Law and Jurisdiction
This Policy is governed by the laws of the Kingdom of Saudi Arabia, and any disputes shall be subject to the exclusive jurisdiction of the courts of Riyadh.
11. Contact Us
Email: info@ways-sa.com
12. Ownership of Platform and Content
The Tune By Ways platform, including all software, designs, features, text, graphics, data, and other content, as well as all intellectual property rights therein, are and shall remain the exclusive property of Ways Marketing Solutions. Nothing in this Privacy Policy shall be construed as granting any rights or licenses to you other than the limited rights necessary to use the platform in accordance with our Terms of Service.